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Dorset Connects
Dorset Connects provides quality IT solutions and support to State of Delaware agencies. We can work directly with your users as well as behind the scenes of your agency’s network infrastructure. Dorset Connects can assist your agency with the tasks associated with integrating new systems into an existing network or re-designing a network for better performance and security. Dorset Connects provides complete services for networks and telephone systems, specializing in Microsoft Windows 2000/2003 server families, Unix/Linux, Banyan Vines legacy systems, TCP/IP, Citrix terminal services, VPN, and Vertical's TeleVantage telephone system. We work closely with application vendors and are experienced
in many specialized applications such as Sage’s Timberline, Primavera’s
Expedition, FACS, Great Plains, Solomon, QuickBooks, Coastal, Real World,
Time Matters, Select Time, Mechanical Estimator, and Veritas Backup Exec
as well as the standard Microsoft Office application suite. General Contact Information Dorset Professional Services, Inc.
Dorset Connects
Dorset Connects: A Professional Experience
In addition to working with other complex organizations,
Dorset has experience working Some of the groups that we have worked for include:
Network Services Provided by Dorset Connects
Service Level Defined
On-Site Support Provide technicians and consultants to support systems installations and applications testing. Person must be available for on-site response if necessary to ensure full operation at the start of the following workday.
Project Manager Significan Project Management skills and experience. Ability to manage complete team of Job Skills associated with the project. Able to manage to project timeframes and milestone goals.
Network Server Engineer Must be highly knowledgeable in all aspects of Network Services who can engineer and design efficient and compatible networks. Knowledgeable in multiple devices and applications used by the State of Delaware.
Business Analyst Ability to collect feedback from contract users, analyze network services needs, and define functional and technical specifications of work to be performed by other job skills.
Network Application Systems Analyst Highly knowledgeable in network applications. Knowledgeable in multiple applications used by the State. Able to analyze and select appropriate applications to meet requirements. Knowledge of installation, troubleshooting and system integration.
Network Consultant Highly knowledgeable in all aspects of network services. Can effectively consult the State on various network services topics. Knowledgeable in multiple devices and applications used by the State.
Database Design Analyst Highly knowledgeable in multiple database software platforms, database design and development of Entity Relationship Diagrams etc. to support network applications.
Network Systems Programmer Able to customize and program systems necessary for networking.
Technical Writer Highly knowledgeable in all aspects of network services and specializes in the creation of clear and effective technical documentation.
Network Administrator Highly knowledgeable in all aspects of network services and can administer network remotely and/or on site.
Remote Telephone Support Options If needed, Dorset Connects can offer two levels of remote, telephone-based support services to State of Delaware agencies. 5 days a week @ 10 hrs/day 7 days a week @ 24 hrs/day
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